Contact Us

We'd love to hear from you.

Whether you have a question about our products, your order, sizing, shipping or returns, our team is here to help.

Customer Support

Email: hello@viaura.com.au

For order-related enquiries, please include your order number so we can assist you as quickly as possible.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM AEST

We aim to respond to enquiries within 1–2 business days.

Please note that response times may be longer during weekends and Australian public holidays.

Order Enquiries

For questions about an existing order, please contact us by email and include:

• Your order number
• Your name
• A brief description of your enquiry

We'll do our best to assist you as soon as possible.

Vi Aura
Australia